Shipping Policy | Sleek Capture

This Agreement was last modified on 10 June 2024

At Sleek Capture, we are dedicated to providing you with top-quality cameras and accessories at competitive prices, while ensuring your shopping experience is enjoyable and satisfying. If you receive a product that does not meet your expectations or has defects, you can easily return it. For more details, please review our return policy. Your satisfaction is our highest priority.

Shipping

We are pleased to offer both domestic and international shipping options. For our customers in the USA, we have tailored shipping solutions to meet your needs, and we partner with FedEx for added convenience. Regardless of your location, we strive to provide a comprehensive shipping experience. Please note that some products may have shipping restrictions and cannot be sent internationally. We appreciate your understanding regarding these limitations.

Return Policy

If you receive a product that does not meet your expectations or has defects, you can easily return it. For more details, please review our return policy.

Shipping Options

We offer both domestic and international shipping options. All of our inventory is ready to ship from warehouses across the U.S. Please note that customers may experience extended delivery times if we need to fetch the desired product from a warehouse that is farther away, especially if the product is not available at the nearest warehouse.

Free Ground Shipping

We are pleased to provide free ground shipping on 99% of our products within the U.S. Each product listing includes information on whether it qualifies for free shipping.

Delivery Estimates

After you place your order, we will prepare your shipment and send it to the desired address as soon as possible. Once your product is shipped, we will send you a confirmation email with the tracking number, allowing you to track your order easily. Additionally, you can check your order status at any time on our website’s track your order page. Estimated delivery times can be found on the checkout page and may vary depending on the shipping method selected and the location of the customer.

Shipping Costs

Shipping costs provided during the checkout process are estimates. Customers can choose expedited shipping options at checkout for faster delivery; however, this will incur additional charges. If you require a customized shipping solution or prefer to use your own shipping account, please contact our Sales Department for assistance.

Handling Times

Orders placed before 2:00 PM Central Time (Dallas, Texas) typically ship the same day, with a standard handling time of 1 day. For urgent deliveries or expedited shipping options, please reach out to our Sales Department.

Shipping Carriers

We collaborate with reliable shipping carriers such as FedEx, UPS, USPS, Royal Mail, and DHL to ensure dependable delivery services. Please note that we do not process orders on weekends or public holidays. For inquiries about Saturday delivery, we recommend contacting our Sales Department.

Customer Support

If you have questions regarding shipping, returns, or other inquiries, please contact us at: Your convenience and satisfaction are our top priorities.