Shipping Policy
At Sleek Capture, We work with authorized global suppliers to fulfill orders. Products are shipped directly from our partner warehouses to ensure fast and efficient delivery. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship:
We currently ship to the United States.
2. Handling Time:
Orders are processed within 1–2 working days. If you place an order after 2:00 PM (GMT-06:00) Central Standard Time (Chicago), we will process it on the next business day.
3. Delivery Time frames:
Shipping within the United States
- Most orders are delivered within 3 to 4 business days depending on the destination.
4. Shipping Costs:
- We use FedEx to deliver all orders, with shipping costs calculated at checkout based on your location; however, we offer free ground shipping within the U.S. on products weighing under 10 lbs, as indicated on the respective product pages.
5. Shipping Carriers:
Your order will be delivered safely and efficiently through FeDex.
6. Tracking Your Order:
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
7. Contact Us:
If you have any questions about your shipping or order, please contact us at:
General Information & Queries: [email protected]
Order & Product Queries: [email protected]
Complaints & Return Queries: [email protected]
We typically respond within 1 hour. Our support team is available to assist you:
Monday to Friday (CST/CDT): 9:00 AM – 5:00 PM | 3:00 PM – 11:00 PM (UTC)
Saturday & Sunday: Closed